Jyoti Arts – Terms & Conditions
Welcome to Jyoti Arts. By accessing or using our website (www.jyotiarts.com), purchasing tea/coffee products, vending machines, or availing our installation and service support, you agree to follow the Terms & Conditions mentioned below.
Please read these Terms carefully. If you do not agree, you should not use our website or services.
1. General
- "Jyoti Arts", "we", "our", or "us" refers to the owner of this website and the provider of tea, coffee, and vending machine products or services.
- "User", "customer", or "you" refers to anyone using our website or placing an order.
2. Eligibility
- Users must be 18 years or older or must use the site under parental supervision.
- By using our services, you confirm that you can enter into a legally binding agreement.
3. Account Responsibility
- Customers are responsible for maintaining the confidentiality of login details.
- You agree to take responsibility for all activities performed using your account.
4. Product Information
- We strive to provide accurate details for all tea, coffee products, vending machines, and services.
- Product descriptions, specifications, and pricing may change without prior notice.
- Images on the website are illustrative; actual product appearance may vary.
5. Pricing & Payments
- All prices listed are in INR (₹) and include applicable taxes unless mentioned otherwise.
- Jyoti Arts reserves the right to modify prices, offers, or discounts at any time.
- We accept UPI, credit/debit cards, net banking, and wallet payments through secure gateways.
6. Shipping & Delivery
- Shipping charges may apply depending on order value and delivery location.
- Delivery timelines for products and vending machines are estimates, not guarantees.
- Delays may occur due to logistics issues or unforeseen circumstances.
- For complete details, refer to our Shipping & Delivery Policy.
7. Cancellations, Returns & Refunds
- Orders can be cancelled only before dispatch.
- Returns are accepted within 48 hours for eligible items and conditions.
- Refunds are processed within 10 business days upon approval.
- Service-based orders (installation, refilling, AMC) are non-refundable once performed.
Please check our dedicated Return & Refund Policy for detailed conditions.
8. Non-Returnable Products
The following cannot be returned:
- Opened tea/coffee premix packets
- Customized vending machine installations
- Used or tampered vending machines
- Service charges (installation, maintenance, repair)
- Clearance or discounted items
9. Prohibited Use
You agree not to use the website:
- For unlawful or fraudulent activities
- To violate intellectual property rights
- To spread malware, viruses, or harmful code
- To harm, abuse, or harass others
10. Intellectual Property
- All content (text, images, videos, logos) belongs to Jyoti Arts or its partners.
- Unauthorized copying, reproduction, or distribution is strictly prohibited.
11. Limitation of Liability
- Jyoti Arts is not liable for indirect or consequential damages related to our website or services.
- We do not guarantee interruption-free website operations.
12. Third-Party Links
- The website may include external links for convenience.
- We are not responsible for content or privacy practices of third-party sites.
13. Privacy
- Your privacy is protected per our Privacy Policy. Please review it to understand how we handle your data.
14. Modifications to Terms
- Jyoti Arts may update these Terms at any time without prior notice.
- Continued use of our site means you accept the updated Terms.
15. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Disputes shall be handled in the courts of [Your City, Your State].
16. Contact Information
For any questions regarding these Terms & Conditions, contact us:
Email:
info@jyotiarts.com
Phone:
+91-9892871932
Website:
www.jyotiarts.com
